+225 07 68 84 20 38 Angré Star 14, Cocody — Abidjan, Côte d’Ivoire contact@echoresta.ci
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EchoResta
School of Hospitality & Catering

Receptionist and night auditor training in Abidjan

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When the hotel goes to sleep, the night auditor keeps watch: welcoming guests, keeping the place safe and closing the day’s accounts.

Night auditor / receptionist training in Abidjan
Hospitality

Welcome guests at the front desk, run the night shift, check payments and close the hotel’s accounting day. A hands-on course, led by working professionals, so you are ready from your very first job.

Why take this course in Abidjan?

Reception is the guest’s first contact with the hotel. Our hotel receptionist and night auditor course prepares you for front office positions in Abidjan’s hotels: welcoming guests, reservations, hotel software, billing and the end-of-day close. Skills in demand by day and by night, and a good starting point to become front office manager.

What you will be able to do

  • Welcome late arrivals and respond to guests
  • Check the day’s invoices and payments
  • Carry out the accounting close (“night audit”) in the hotel software
  • Keep the establishment safe
  • Prepare reports for management

The programme

  1. Front officeArrivals, departures and getting to grips with hotel software.
  2. Cash and billingPayments, payment methods, checks.
  3. The “night audit” closeThe procedure step by step, up to the date change.
  4. Reports and indicatorsOccupancy rate, average rate, RevPAR.
  5. Night-time securityRounds, incidents and handling the unexpected.
  6. English at the front deskKey phrases for international guests.

A typical day

  1. Handover with the day reception team
  2. Late arrivals and guest requests
  3. Checking invoices and payments
  4. Closing the day in the hotel software
  5. Report for management and handover to the morning team

Your career path

  1. After the courseNight auditor
  2. With experienceSenior receptionist
  3. NextFront office manager
  4. EventuallyHead of front office

The qualities that count

RigourComfortable with figuresComposureIndependenceDiscretion

Where can you work?

Business hotelsAirport hotelsAparthotelsResorts

Frequently asked questions about the night auditor / receptionist course

Who is the “Night auditor / Receptionist” course in Abidjan for?

Level required: Baccalaureate level recommended. The course is open to candidates from Abidjan, from all over Côte d’Ivoire and from West African countries. Candidates under 18 enrol with the consent of a parent or guardian.

What jobs can I do after the “Night auditor / Receptionist” course?

After the course, you can start as a night auditor, then move up to senior receptionist, front office manager and head of front office. You can work in: business hotels, airport hotels, aparthotels or resorts.

Does the “Night auditor / Receptionist” course lead to a certification?

Yes. It leads to a dual international certification (Côte d’Ivoire and Australia) and ends with a guaranteed 6-month internship in the finest hotels.

Where does the course take place?

At the EchoResta school, Angré Star 14, Cocody (Abidjan), Monday to Friday between 8 am and 5 pm. Classes combine theory, practical workshops and on-the-job immersion, supervised by industry professionals.

How do I enrol in the “Night auditor / Receptionist” course?

Fill in the online enrolment form, then prepare your file: 2 recent passport photos, 1 copy of your ID document and 1 CV. You can also book an appointment or call us on +225 07 68 84 20 38.

Ready to get started?

Enrolment for the next session is open. Book your place now.

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